Grupo Familia offers personal care and hygiene solutions to more than 20 countries. It has seven production plants, three distribution centres and three warehouses responsible for managing the seven brands owned by the company.
Loyalty Management helps Familia gather valuable customer data and insights, retain B2B customers, and set business objectives to your channel for an aligned incentive strategy.
Collaboration between different parts of your organisation helps your people deal with customer issues as a team.
Allow users to make fast account updates, get complete customer intelligence and keep everyone in the loop in every customer conversation.
Create contextual experiences on all touchpoints. Interact, engage, and transact with your customers whenever, wherever, and using whatever touchpoints they prefer.